Booking Terms

1. RESERVATION

To make reservation, kindly contact us via:
Once we receive your message, we will help you choose the right adventure for you
We will verify your booking via email, with this email we will request any required information to schedule your adventure.

2. BOOKING DEPOSIT

We will secure your booking once we have received a 50% deposit.
Kindly settle the 50% deposit to account below to continue booking process.
*We are not responsible for any bank transfer and PayPal charges.
To ensure the correct transfer amount in your currency, we suggest that you use the currency converter. Our prices are shown in U.S. dollars (USD) and need to be converted to Indonesian Rupiah (IDR).

3. PAYMENT METHODS:

A. BANK TRANSFER

B. PAYPAL ID

Send to joe.bakhier@gmail.com
*Payment via PayPal will incur 5.00% for international transactions

NOTE: Full payment must be received within 72 hours in advance of arrival

4. CANCELLATION AND REFUNDS

Cancellation with 100% refunds can be made within 10 days
Cancellation made within less than 5 days will be charged 50% of the total price
Cancellation made within less than 3 days will be charged 30% of the total price
Cancellation made within less than 24 hours will be charged in full for the total price

NOTE: Some restrictions may apply

5. TRAVEL INSURANCE

It is mandatory for you to possess your own international travel insurance prior to your arrival. Rinjani Seekers is not responsible for any loss, severe injuries that require further medical treatments, accidents including death, and those that are beyond our control.